IT Service Desk Supervisor: Lead Team & toward Manager
Job in
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-05-07
Listing for:
B&W MEGTEC
Full Time
position Listed on 2026-05-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, Systems Administrator, Technical Support
Job Description & How to Apply Below
A leading technology company in Akron, Ohio, seeks an IT Service Desk Supervisor to oversee the operations of the IT Service Desk team. This role focuses on enhancing team performance and customer support, requiring strong leadership and technical skills. The ideal candidate will guide service desk analysts, manage ticket queues, and drive process improvements. Additionally, the supervisor will engage in professional development opportunities, preparing for future promotion to Service Desk Manager within 18–24 months.
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