Senior Business Analyst; IT

Position Summary

We are hiring a Sr. Business Analyst to join our talented IT team in Akron, OH. This Sr. Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, will lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations.

This role does not have direct reports.

• Leads directly, or co-leads, complex and/or divisional or site-level digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed
• Performs business & system analysis. Interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function
• Evaluates existing technology to support changes in business requirements.
• Establishes and communicates procedures for proper utilization of digital and technical solutions
• Assists in training, and supporting business team members with IT technical needs
• Understands how applications and technologies are utilized within the business.
• Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.
• Communicates decisions & formalizes recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
• Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
• Delivers multiple solutions while managing conflicting priorities and resources
• Conducts knowledge transfer and/or cross training with team members
• Empowers and encourages team members to provide feedback on ideas that deliver quality solutions
• Ability to travel as needed
• Available to provide after-hours and weekend technical support as needed

• Business Systems – MES, ERP (SAP or similar), CSM, QMS

• Bachelor degree required in computer science, information systems, or related area (or international equivalent)
• 8+ years related IT experience
• Strong Business Analysis experience and skillset
• Knowledge of project management standards and techniques with proven experience
• Customer service focused with strong consultative, advisory, negotiation, and facilitation skills
• Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
• Proven experience with data analysis & reporting tools
• Proficiency with core MS Office products (Word, Excel, PowerPoint, Visio)
• Awareness of Cyber Security best practices
• Strong interpersonal skills, relates well with all levels of the organization with ability to effectively collaborate with multiple teams
• Demonstrated leadership aptitude, learning agility, and adaptability
• Demonstrated ability to lead teams and manage projects effectively
• Strong written and verbal communication skills
• Good organizational and multi-tasking skills

• Experience with Operations, Manufacturing, and Quality Systems, preferably in Aerospace/Defense Industry
• Industry recognized IT certifications
• Experience with Azure Dev Ops, Agile practices
• Experience with Power BI, Data Flows, Data Marts, Power Automate
• Knowledge of Lean tools and processes

• Participation in Annual Incentive Program

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay;
  Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a  membership and financial planning assistance are provided at no cost to you.
• Sup…