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Adobe Journey Optimizer
Job in
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-08-01
Listing for:
New York Technology Partners
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
Digital Marketing
Job Description & How to Apply Below
- Configure, build, and manage email journeys within Adobe Journey Optimizer (AJO) to support product launches and ongoing marketing campaigns.
- Configure and validate email authentication protocols, including SPF, DKIM, DMARC, and sending subdomains.
- Implement, test, and optimize sending rules, frequency caps, throttling, and audience segmentation to ensure successful campaign execution.
- Develop and manage comprehensive IP warming strategies across Adobe Journey Optimizer sending domains and IP addresses.
- Execute phased volume ramp-up plans that align with ISP guidelines and deliverability best practices.
- Partner with Adobe Deliverability Consultants to monitor sender reputation, manage ISP feedback loops, troubleshoot blacklist issues, and optimize inbox placement.
- Analyze deliverability metrics and prepare regular reporting with insights and recommendations for continuous improvement.
- Lead training sessions on Adobe Journey Optimizer, email deliverability, and IP warming best practices.
- Develop standard operating procedures (SOPs), technical documentation, and knowledge base resources to support ongoing platform management and knowledge transfer.
- Mentor internal teams to ensure long-term self-sufficiency in campaign execution and deliverability management.
- 5+ years of experience in email marketing technology, including at least 2 years of hands-on experience with Adobe Journey Optimizer (AJO).
- Proven success planning and executing IP warming initiatives for high-volume email programs.
- Strong understanding of email authentication, sender reputation, inbox placement, SPF, DKIM, DMARC, feedback loops, suppression management, bounce handling, and audience engagement strategies.
- Experience interpreting deliverability analytics and using data to optimize campaign performance.
- Excellent communication, collaboration, presentation, and stakeholder management skills.
- Experience working within a Global Delivery (GDD) model.
- Experience training, mentoring, or supporting offshore and nearshore delivery teams.
- Familiarity with Google Postmaster Tools, Microsoft SNDS, and other ISP monitoring platforms.
- Experience supporting retail, convenience, loyalty, or customer lifecycle email marketing programs.
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