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Performance Manager, Benefits Advisory

Job in Akron, Summit County, Ohio, 44333, USA
Listing for: Artex
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same.

We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

Overview

The Manager, Benefits Advisory is responsible for managing client accounts, identifying and executing on benefit strategies, and ensuring quality delivery of services to the client. This individual is also responsible for client retention.

This Performance Manager must be highly motivated and a self-starter. This individual needs to possess strong client service skills, excellent written and verbal communication skills, strong interpersonal and problem-solving skills, and be detail oriented. The individual must be able to manage time-sensitive projects and multiple priorities. To perform the position, an individual must be able to satisfactorily perform each essential duty.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

How you'll make an impact

Responsibilities:

· Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.

· Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.

· Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.

· Participate in client meetings as requested and anticipate client needs and questions

Knowledge:

· Solid technical knowledge and experience working with Excel, Word and Power Point

· Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance

· Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress

· Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter

· Successfully tailor communications to the audience, as appropriate

· Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience

· Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity

· Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment

· Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work

· Flexible, adaptable, and able to work under tight deadlines or changing needs

· Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas

About You

Required:

Bachelors degree and 5 years related experience required

Understanding of the key challenges in employee benefit plans and current health care trends

Excellent client relationship-building and presentation skills

Preferred:

2-3 years of insurance brokerage/agency experience
CEBS (Certified Employee Benefits Specialist) or have obtained their life and health insurance license

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not…

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