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Desktop Support Analyst II - Endpoint Expert

Job in Akron, Summit County, Ohio, 44329, USA
Listing for: Dyopath
Full Time position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR
Job Description & How to Apply Below

DYOPATH is seeking a Desktop Support Analyst II in Akron, OH to resolve complex hardware, software, and account issues across endpoints. You will handle escalations, mentor junior analysts, and contribute to documentation and process improvements.

The role requires Windows 10/11, AD/M365 proficiency, and strong customer-facing skills within a first-shift, on-site environment. A CompTIA A+ is preferred, with growth opportunities and a supportive team culture.

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