Part-Time Chief Information Officer; CIO

Part-Time Chief Information Officer (CIO) METRO Regional Transit Authority

The Part-Time CIO provides executive leadership, strategic direction, and technical expertise to evaluate, modernize, and strengthen METRO’s information technology environment. This role conducts comprehensive assessments of infrastructure, systems, cybersecurity practices, operations, and policies, and develops a multi-year technology roadmap that aligns with organizational and transit-specific needs. The position is on-site 24–29 hours per week and may transition into a full-time CIO role based on organizational needs and performance.

This role reports to the CFO.

Department:
Finance

Classification:
Exempt

Safety Sensitive:
No

• Reports to:
  
  Chief Financial Officer
• Direct Reports Currently 3 - 1 IT Manager and 2 Data Technicians

• Assess METRO’s current technology infrastructure, systems, cybersecurity posture, IT operations, and organizational structure.
• Identify opportunities to improve reliability, efficiency, security, and system performance.
• Create a 3–5-year IT Strategic Plan aligned with METRO’s business and transit goals.
• Establish governance practices, technology standards, and sustainable IT policies.
• Provide executive-level guidance, recommendations, and decision support to leadership.

• Conduct comprehensive evaluation of infrastructure, cloud environments, hardware lifecycle, enterprise systems, integrations, data management, telecommunications, end-user computing, disaster recovery, and business continuity.
• Assess cybersecurity policies, identity and access management, MFA, endpoint protection, firewalls, network security, vulnerability management, training, incident response, regulatory compliance, and cyber-insurance readiness.
• Produce Current State and Cybersecurity Assessment reports with prioritized risk-reduction recommendations.

• Develop a multi-year Technology Strategic Plan, including major initiatives, capital investment needs, lifecycle planning, digital transformation opportunities, innovation strategies, resource planning, and budget forecasts.
• Establish IT governance processes, technology standards, and updated policies (security, acceptable use, DR/BC, change management, retention, etc.).
• Advise executive leadership and participate in organizational strategic planning.

• Evaluate IT staffing structure, roles, workflows, help desk processes, service delivery, procurement practices, vendor oversight, asset management, and documentation standards.
• Recommend operational improvements, organizational alignment, and process efficiencies.

• Provide oversight for major technology initiatives including infrastructure upgrades, software implementations, ERP improvements, ITS and vehicle technologies, fare collection systems, and grant-funded technology projects.
• Ensure alignment with transit operations, customer-facing systems, and mobility technologies.

• Review and optimize technology contracts, vendor performance, SLAs, procurement specifications, negotiations, and purchasing strategies.
• Support development of technology operating budgets, capital plans, replacement schedules, cost-benefit analyses, ROI evaluations, and grant funding opportunities.

• Provide recommendations on future IT organizational structure, staffing needs, skill gaps, succession planning, and transition of CIO duties from part-time to full-time.

• Current State Technology Assessment
• Cybersecurity Assessment and Risk Report
• IT Strategic Roadmap (3–5 years)
• Technology Improvement Plan
• Capital Investment and Budget Recommendations
• Updated IT Policies and Standards
• Quarterly Executive Progress Reports
• Presentations to Executive Leadership and Board of Trustees (as requested)

Improved IT governance, enhanced cybersecurity, modernized infrastructure, greater efficiency, reduced technology risk, better system reliability, stronger organizational alignment, and a sustainable roadmap for…