Video Sign Language Interpreter. Akron LilyLifestyle

Position:
Video Sign Language Interpreter

As part of our dynamic team, you will provide exceptional American Sign Language interpreting services via video in a call center setting. Under the guidance of the Communication Center Manager, you’ll leverage your fluent ASL and spoken English skills to ensure effective communication for our clients. We are committed to upholding the highest standards of interpreting, adhering to the NAD‑RID Code of Professional Conduct.

We are looking for Video Sign Language Interpreters to work a flexible schedule averaging 12 hours a week over a 6‑week period, with the following benefits:

• Telehealth Plan
• Community work opportunities (when available)
• Flexible scheduling
• 401(k) Retirement Savings Plan with company match
• Employee Assistance Program (EAP)
• Massage Reimbursement

• Provide effective video relay service and video remote interpreting for our consumers.
• Embody and promote the company's mission and values.
• Deliver excellent customer service with a professional and respectful demeanor.
• Exhibit punctuality and preparedness for your shifts, maintaining professional behavior with colleagues and supervisors.
• Adhere to company policies, procedures, and all FCC regulations.
• Quickly adapt to new technologies and multitask between interpreting and video communication.
• Engage in company-sponsored professional development training.
• Work independently to meet performance expectations in a fast‑paced environment.
• Showcase strong interpersonal skills in various settings.
• Onsite interpreting may be available based on business needs; must have a valid driver's license and insurance if driving is required.

• Fluency in ASL and spoken English.
• Capability to provide accurate interpretations.
• Strong understanding of Deaf culture.
• Thorough knowledge of the NAD‑RID Code of Professional Conduct.
• 3 to 5 years of interpreting experience is preferred (but not required).
• State licensure or required credentials, if applicable.
• Applicants must be 18 years or older.

This job description serves to illustrate the typical responsibilities and requirements for this position. It is not exhaustive, and employees are expected to follow supervisor instructions and perform additional tasks as requested.

ZP Better Together, LLC is proud to be an Equal Opportunity Employer.