Applications Specialist

AXYZ and WARDJet are leading manufacturers of advanced CNC cutting systems serving customers across a wide range of industries and applications. WARDJet specializes in high-performance waterjet cutting systems engineered for precision, flexibility, and demanding production environments. Together with AXYZ CNC router and knife cutting systems, our technology portfolio provides customers with versatile cutting solutions for metals, composites, plastics, stone, glass, wood, and many other materials.

With Application Development Centers and technical teams supporting customers throughout North America and internationally, we provide hands-on machine demonstrations, application testing, customer training, process development, and ongoing technical support. Our focus is on helping customers maximize the performance of their equipment through reliable machinery, strong applications expertise, and exceptional after-sales support.

We are seeking a full-time, on-site Applications Specialist based in the United States, with a primary focus on WARDJet waterjet cutting systems
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The Applications Specialist will serve as a technical resource for customers, Sales, Technical Support, Engineering, and Product Development. This individual will develop and demonstrate waterjet cutting applications, conduct customer material trials and time studies, program and operate WARDJet systems, troubleshoot cutting applications, and deliver hands-on customer training.

The ideal candidate has strong mechanical and CNC aptitude and enjoys combining technical problem-solving with customer interaction. This role requires the ability to understand a customer's application and determine the appropriate machine setup, programming strategy, cutting parameters, tooling, and operating practices to achieve the desired result.

While the primary focus of the role will be WARDJet waterjet technology, the Applications Specialist may also support AXYZ CNC router and knife cutting systems as required.

• Follow all company safety procedures and maintain a clean, organized, and safe work environment.
• Set up, program, operate, and demonstrate WARDJet waterjet cutting systems.
• Perform customer material trials, test cuts, cut-quality evaluations, and production time studies.
• Develop and optimize waterjet cutting parameters, including pressure, abrasive flow, feed rates, pierce strategies, cut quality, and toolpath strategies.
• Review customer materials, drawings, tolerances, production requirements, and applications to determine effective cutting solutions.
• Create and optimize CAD/CAM programs using waterjet programming software such as IGEMS, WARDCAM, or other applicable platforms.
• Document test-cut parameters, machine settings, CAD/CAM files, cycle times, results, and recommendations.
• Conduct in-person and virtual equipment and software demonstrations for prospective and existing customers.
• Support the Sales team with technical application reviews, machine demonstrations, test cuts, sample parts, time studies, and other customer requirements.
• Help customers understand machine capabilities, expected productivity, operating considerations, and application requirements.
• Deliver advanced hands-on training for machine operators, programmers, engineers, maintenance personnel, and other customer personnel.
• Provide training on machine operation, CAD/CAM software, programming, cutting processes, routine maintenance, and application best practices.
• Work with customers before machine installation to understand their applications and develop effective onboarding and training plans.
• Support newly installed systems by helping customers establish appropriate cutting programs, processes, and operating procedures.
• Troubleshoot waterjet cutting, programming, application, and process-related issues.
• Provide remote application assistance and technical guidance to customers when required.
• Support the Technical Support team with application-related customer issues and training.
• Serve as an internal subject matter resource for WARDJet waterjet technology and cutting applications.
• Support AXYZ CNC router and knife cutting demonstrations,…