Operations Manager

Overview

Operations Manager – Pavement Marking Operations

The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch’s market presence and establish it as the preferred provider of high-quality pavement marking services in the region.

Customer Relationship Management

• Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
• Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.

Business Development

• Identify and pursue new business opportunities within the region to expand the customer base.
• Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.
• Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
• Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
• Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.
• Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
• Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.

Safety & Compliance

• Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
• Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.

• 5+ years of experience in construction or the pavement marking industry
• At least 3 years of experience in estimating, project management, or a leadership role
• Proven ability to build and maintain strong customer relationships based on trust and service quality
• Strong estimating and cost-control skills in construction or pavement marking projects
• Demonstrated experience leading and motivating high-performing teams
• Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
• Excellent communication, problem-solving, and negotiation skills

• Bachelor’s degree in Construction Management, Business, or a related field (or equivalent experience)
• Prior experience in pavement marking or road construction
• Familiarity with estimating software and project scheduling tools