Registered Nurse; RN Clinical Manager - Homecare

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Registered Nurse (RN Clinical Manager – Homecare)

Schedule:

Monday – Friday – 8:30a.m.–5:00p.m. One weekend only every 6–8 weeks for manager escalation calls. Hybrid schedule: 2 days in office / 3 days at home for one week, followed by 3 days in office / 2 days at home the next week. Agency:
Summa Home Health & Hospice.

• Ensure quality and safe delivery of home health services.
• Collaborate with intake, providing daily direction and managing referral volume based on staffing availability.
• Provide oversight for liaison workflow to ensure timeliness of completion and identify education needs for field staff and liaisons.
• Ensure Start of Care compliance.
• Focus on outcomes and monitor as assigned.
• Implement quality improvement programs in the field.
• Participate in all liaison/administrative on-call rotation and patient staffing as needed to manage after-hours team and patient-related issues.
• Manage the on‑call calendar for internal and field staff.
• Manage PTO, call‑offs and daily/weekly productivity reviews to ensure proper staffing coverage.
• Complete field visits as needed.
• Manage cost of goods by monitoring supply costs, overtime, staffing, bonuses, and visits per episode.
• Collaborate with the billing department to address authorization requests and ensure patient contact regarding authorization exceptions.
• Perform new and ongoing liaison training as defined by the Administrator.
• Manage the staffing budget, including overtime and bonus oversight, report budget exceptions, and process payroll entry of field staff bonuses.
• Provide the Administrator/DON objective data related to internal and field employee performance evaluations.
• Maintain positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted living facilities, and families.
• Assist with monthly Case Manager, Nurse, and Therapy meetings.
• Review clinical documentation in accordance with agency protocol and Medicare/Federal guidelines.
• Process complaint workflow, reporting staffing trends, neglect, abuse or theft to the Administrator for resolution and follow‑up.
• Complete field clinician check‑in reviews in a timely manner.
• Maintain an active RN or PT license in the state of employment.
• Participate in in‑service program development.
• Consistently demonstrate core values and maintain a professional appearance as a representative of the company.
• Understand, implement, and practice policies and procedures for agency operation.
• Act as a back‑up Administrator as needed.
• Arrive at assigned location on scheduled work days and work according to designated hours, including on‑call as needed in office and field nursing responsibilities.
• Utilize computer and phone continually to maintain constant contact with field staff, physicians, referral sources, internal staff and other departments.
• Maintain knowledge of ASHN billing, authorization, intake, clinical review, and workflow processes.
• Completely and correctly submit all required documentation within the specified company requirements.
• Other duties as assigned.

• Responsible for day‑to‑day management of field staff.
• Interview, hire, train, and terminate department personnel.
• Provide consistent coaching and challenge opportunities to direct reports.
• Supervise direct reports with consistency and clarity of expectations.
• Complete yearly evaluations accurately and in a timely manner.
• Perform coaching, counseling, and discipline as needed.
• Work with direct reports to ensure employee satisfaction and resolution of issues.
• Manage time‑card administration.

• Minimum of three (3) years of experience as an RN or PT in an acute care setting.
• Strong critical‑thinking skills with the ability to problem‑solve clinical needs.
• Ability to create positive impressions and communicate with a variety of people.
• Exemplary communication skills and customer focus.
• Ability to remain calm, patient and accommodating.
• Compassionate and caring…