Clinical Field Staff Liason

The RN Clinical Field Staff Liaison (CFSL) provides support and acts as a resource to clinicians in the field. The CFSL assists in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management. The CFSL is responsible for all practices and duties within the scope of practice as outlined by the state.

• Serve as a resource for field staff, referral sources, physicians, patients, and their families pertaining to clinical issues and/or concerns.
• Facilitate calls to and from field staff, use resources to resolve issues, and report concerns to manager.
• Work in the field with staff and patients as needed.
• Maintain positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted living, and families.
• Assist with monthly Case Manager, Nurse, and Therapy meetings.
• Ensure start of care compliance and quality and safe delivery of home health services.
• Monitor home health aide supervisory visits.
• Focus on outcome monitoring as assigned.
• Implement quality improvement programs in the field.
• Complete field visits as needed.
• Participate in managing cost of goods, working with monitoring supply costs and visits per episode.
• Be knowledgeable of CFSS workflow.
• Review relevant reports.
• Review clinical documentation in accordance with agency protocol and Medicare/Federal guidelines.
• Maintain an active RN license in state of employment.
• Participate in on-call, evening/weekend shifts and provide patient care, per agency needs.
• Participate in in-service program development.
• Maintain a professional appearance as a representative of the company.
• Understand, implement, and practice policies and procedures for agency operation.
• Other duties as assigned.

• Registered Nurse with current license in the state of employment.
• Compact licensure, for states that participate, required to be obtained within the first 30 days of employment.
• Three years of experience as an RN in an acute care setting.
• Minimum one-year home health experience preferred.
• Ability to effectively communicate and create positive impressions with patients, families, physicians, and coworkers.
• Ability to remain calm, patient, and accommodating.
• Compassionate and caring while working with patients.
• Knowledgeable of nursing best practices.
• Ability to make appropriate nursing judgments.
• Ability to identify situations and handle them with the best possible solution.
• Detail‑oriented and observant.
• Disciplined work ethic with ability to prioritize and be timely.
• Ability to follow directions and work as a team member.
• Knowledge of MS Office applications including Word, Excel, PowerPoint, and Outlook.
• Valid driver’s license and auto insurance with your name as a listed driver.

We are an Equal Opportunity Employer.