QC Technician II

Role Objective

Provides routine and non-routine analytical testing and problem solving to support Supply Chain, Global Quality, and Research and Development (R&D).

Maintains a safe working environment and follows all safety procedures.

• Quality of incoming materials and manufactured goods
• Provides accurate and timely communication of test results
• Maintains system of testing, analysis and results
• Participates in activities as assigned to improve a product or process or in response to customer complaints
• Performs and/or provides support for process validation
• Performs and/or provides support for R&D, QA, Contract anufacturing, and Supply Chain
• Collects data for Game of Work Scorecards
• Maintains good housekeeping in work areas and performs assigned cleaning tasks
• Facilitates and/or implements standards and specifications
• Facilitates and/or implements test methods, procedures and analyses as needed
• Ensures hazardous wastes and other samples are properly contained and disposed of in accordance with GOJO policies and procedures
• Maintains laboratory supply inventory
• Washes and maintains glassware
• Overtime may be required
• Clean, maintain and prepare supplies and work areas
• Sets up, adjusts, calibrates, cleans, maintains, and troubleshoots laboratory equipment
• Revise/create procedures in Content Server
• Communicates quality issues, initiates Laboratory Investigation Reports (LI Rs) and Quality Notifications (QNs)/Non-Conformance Events (NCEs), supports investigations, and ensures dispositions of materials

Raw Materials Lab

• Participation on cross-functional New Product, Process or Problem-Solving Teams
• Collaboration with suppliers to resolve out of specification results on materials
• Ability to drive a tow motor vehicle
• Monitors hazardous waste satellite accumulation areas for compliance

Stability Lab

• Routinely provides support regarding customer complaints
• Collects and analyzes shelf life data for Annual Product Reviews (APRs)
• Creates, follows, and maintains the yearly stability matrix to ensure compliance with regulations
• Acquires and retains production samples from in-house and contract manufacturing required for shelf life testing
• Maintains environmental chambers and reserve storage areas

Analytical and In-Process Labs

• Audit production lines for compliance and quality
• Responsible for sampling water to prepare for analyses
• Analyze cleaning validation samples submitted to the labs
• Knowledge of the composition, structure, and properties of substances. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Knowledge of HPLC, UPLC, GC, TOC, FTIR, and other instrumentation functions/application
• Collects and analyzes water samples representative of that used for manufacturing product, research and development, and cleaning validation

Microbiology Lab

• Analyzes samples by means of Rapid Method Technologies, organism isolation/identification, membrane filtration and preservative effectiveness cycles
• Performs Total Plate Count and Enrichment studies using standard plating techniques
• Prepares and qualifies media including pH, sterility testing, and growth promotion testing
• Responds to situations that have a high potential for positive micro results and initiate action to minimize business risk
• Collects and analyzes water samples representative of that used for manufacturing product, research and development, and cleaning/rinsing for the presence of microorganisms
• Testing of non-woven personal care wipes products
• Captures and analyzes environmental samples

Minimum of two (2) years of scientific education, prefer one year of college chemistry or biology and/or two (2) year work experience in Quality Assurance/Quality Control or in a GMP-manufacturing environment.

Direct Manufacturing/Distribution - 100% On-Site

Travel between campus locations in Northeast Ohio as needed

Non-Exempt

The starting pay rate for this role is 24.52 per hour. In addition to base pay, all GOJO team members are bonus eligible. for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care.