Inside Sales Rep

Inside Sales Rep – Trench Safety

Responsible for recommending solutions to customers, quoting, selling, and fulfilling orders for underground trench safety equipment and services.

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk‑in and call‑in customers; generate leads for new business and communicate leads with Outside Sales Representatives
• Educate customers about proper equipment use
• Assist customers with the loading and unloading of equipment
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

• Bachelor's degree preferred or equivalent experience
• Knowledge of trench safety related products and applications preferred
• Exceptional relationship‑building and customer service skills
• Strong ability to multitask in a fast‑paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail and diligent attention to safety
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs and by providing exceptional customer service.

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air‑cooled chillers, air‑conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure accurate contract‑related information is entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects ranging from critical sewer bypass, industrial process cooling, construction and water damage drying, multi‑level power distribution at various voltages and large‑scale climate control projects.
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs and by providing exceptional customer service.

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air‑cooled chillers, air‑conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure accurate contract‑related information is entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run reports to monitor equipment and facilitate smooth operations.
• Coordinate with all…