Lead HVAC Service Technician

Lead HVAC Service Technician | Kent, Ohio | $34-$38 per hour

Wright Heating and Cooling is excited to be celebrating our 75th year of service to our community. Throughout this tenure, we have supported both residential and commercial clients in their HVAC service and maintenance needs. We are excited to offer positions in both the residential and commercial service/maintenance markets. If you are a Lead Service Tech who is dedicated to customer service, proud of your trade, and more than a parts changer, we want to welcome you to our team, and invite you to apply.

Whether you have honed your skill in the residential market, the commercial market, or both, your daily responsibilities will look very similar on our team:

• Competently diagnose and repair HVAC systems independently
• Offer clear and concise communication to clients explaining what the options are
• Maintain a professional, respectful, and clean experience for clients
• Complete accurate documentation in company software before leaving the job
• Identify maintenance agreements, indoor air quality, and replacement opportunities
• Keep your truck clean, organized and stocked

• Privately owned and involved leadership – in a growing field of corporate owned companies, Wright is proud to be a 4th generation family owned and operated company that puts our clients and employees above shareholder earnings.
• Company Vehicle – We will provide you with a stocked van, which you will be able to take home to maximize your time headed straight to your first call.
• Team Environment – Access to company wide events to foster teambuilding, trainings, and working together to best serve our clients
• Continuous Training
• Stable work hours through the year

• Breakfast Team Meetings
• Training and Career advancement
• Insurance
  • Medical – 100% company paid for employee and family
  • Dental – paid by the employee
  • Vision – paid by the employee
• Vacation – 2 weeks accrued in the first year

In general, Monday - Friday, 8:00 am to 4:30 pm, with occasional overtime

Required:

• Minimum 5 years of experience in either the residential or commercial HVAC service experience
• Ability to work independently and stay well organized
• EPA Universal Certification
• Valid driver's license and company insurable record
• Experience making repair and replacement decisions
• Strong understanding of schematic diagrams and electrical systems
• Capable of lifting and carrying 50lbs
• Advanced customer service skills

Preferred:

• Knowledge of air balancing principles and techniques
• Willingness to attend trainings and seminars
• Completion of trade school or other industry certificates
• Operate scissor lift in a safe manner
• Experienced in a wide range of equipment and trouble shooting techniques
• Willingness to mentor younger techs

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.