Resident Services Specialist- Standby Schedule B, C, D, or Weekend

Job description

ACCESS, Inc.

Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Karla Straus Director of HR,  Ext 211

ACCESS is dedicated toassistingwomen and children in our community that are experiencing homelessness. The agency encourages the development of self-esteem and promotes the attainment of self-sufficiency through its commitment to providing a safe,supportive,and holistic environment and through its programs of housing, education,advocacy,and empowerment.

We are looking for aStandby

Resident Services Specialist to join our
10-person strong team.

This position will be on standby during their assigned shifts to come in to cover same-day unplanned call-offs.

Our ideal candidate is attentive, punctual, and engaged and passionate about Social Work. The position is responsible forthe safety and security of the residents and premises of the Emergency Shelter.

Pay Rates

$5 per hour on standby Saturday & Sunday and Holidays

$4 per hour on standby Monday-Friday

Hours worked will be paid at $16 per hour plus shift diff

Shift Diff: 3:00pm-11:00pm $.50

11:00pm-7:00am $1.00

Standby hourly rate includes a phone stipend.

Available Schedules:

• During thesehoursthe standby employee must be available to come in to cover same day call-offs (within an hour from call).

• Standby Resident Services staff must return missed calls to come in within 15 minutes.

QUALIFICATIONS
:

Required:

Demands a mature, responsible individual.

They mustpossessexcellent skillsincrisis management, listening, verbal and written communication,maintaining professional and personal boundaries, conflict resolution,and basic computer skills.

Reliable transportationisrequired.

Preferred:

Experience in Social Services, Health Care, or Customer Services.

Demonstrated knowledge of community resources and an understanding of issues affecting individuals experiencing homelessness. Demonstrated knowledge of emergency medical procedures.

DUTIES AND RESPONSIBILITIES:

• Maintain the safetyand security of residents andthe shelter.

• Conduct hourly building checks (doors, rooms, alarms, emergency exits) and document completion.

• Monitor common areasandmaintainactive presence throughout the building.

• Intervene and de-escalate situations per agency policy to ensure resident and staff safety.

• Verify and log visitors; monitor security cameras and phone coverage.

• Understand and follow emergency procedures (fire, power outage, gas/electric shut-off).

• Supervise residents’ activities, enforce house rules, andassistwith daily routines.

• Complete shift reports, logs, andrequireddocumentation accurately.

• Maintain confidentiality and adhere to all agency policies and procedures.

• Prepare resident rooms, manage property storage, andassistwith mail distribution.

• Attend staff meetings and performadditionalduties as assigned.

• Remain at post until relieved; brief incoming staff on pertinent information.

Physical Requirements:

• Occasional need to climb stairs while carrying items up to 25lbs.

• Must be able to remain in a stationary position during shift

• Moves items up to 25 lbs.

• Bending, twisting, kneeling, reaching, walking occasionally

• Must be able to pass physical and written certification training for CPR.

Job Type:Standby

Benefits:

• Employeeassistanceprogram

• Free Meal During Shift

Education:

• High school or equivalent (Required)

Experience:

• Social Work, Health Care, or Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)