Bus Operator

Overview

The Bus Operator drives a company-owned vehicle to pick up and discharge passengers on a specific route in a safe and professional manner. Operators may sign for fixed routes, demand response or trippers. The route schedules vary depending on whether the operator is driving a fixed route run or demand response service.

Responsible to the Operations Manager but will routinely take written and verbal instructions from road supervisors and/or dispatchers for day-to-day operations. There are no direct or indirect reports for this position.

• Operate all types of METRO RTA vehicles, as assigned.
• Monitor passenger counts when requested to do so by supervision.
• Provide optimum customer service while transporting passengers timely, safely, and efficiently.
• Collect all applicable fare (money, tickets, passes, transfers) from passengers.
• Must complete pre-trip inspections to ensure safe condition of coach.
• Assist passengers with schedule information when applicable.
• Must complete incident/accident reports as the need arises.
• May assist with route training of bus operators.

The above statements reflect the general details considered necessary to describe the principal functions of the job necessary for its classification and shall not be interpreted as a detailed description of all the work processes that may be inherent in the job.

• Must have a valid Ohio Driver's License. Must have no more than 2 points.
• Must be at least 18 years of age.
• Customer service experience required.
• Must have a valid Temporary CDL Class B permit with Passenger Endorsement, General Knowledge and Air Brakes sections and the ability to obtain and maintain a valid CDL Class B with Passenger Endorsement.

• Operators must be able to pass a D.O.T. physical examination.
• Operators must take and pass drug and/or alcohol tests in accordance with METRO's Drug and Alcohol Abuse Policy.
• Standing – Frequently
• Walking – Frequently
• Sitting – Frequently
• Lifting – Occasionally
• Carrying – Occasionally
• Pushing – Occasionally
• Pulling – Occasionally
• Climbing – Frequently
• Kneeling – Occasionally
• Reaching – Frequently

• 10% indoors
• 90% outdoors, with direct exposure to diesel fumes, odors, and dirt.

When applying, please provide any previous employer's contact information for up to the past 12 years.

METRO rewards its team members by supplying an exceptional benefits package that delivers quality and value while satisfying the diverse needs of our workforce. METRO provides or offers the following:

• Competitive compensation, awarded according to job description and experience or according to union contract.
• Generous benefits including Medical, RX, Dental, vision, AD&D, Life Insurance provided at one low cost premium. METRO also offers a very low deductible, out-of-pocket maximum, and co-insurance for both individual and family coverage.
• Contribution towards gym or other exercise program.
• Discounts on various items, such as phones and computers.
• Paid holidays, personal days, and vacation.
• Ohio Public Employees Retirement System (OPERS) and picks-up 3% of your required contribution.
• A voluntary Deferred Compensation program
• An Employee Assistance program
• An Educational Reimbursement program