Guest Relations Officer

Working Hours:

9 hours/day, 6 days/week

Contract:

1 month, extendable

Visa:
Own visa required

Joining:
Immediate

• Welcome and assist guests in a professional and friendly manner.
• Handle guest inquiries, requests, and complaints efficiently.
• Ensure a high level of guest satisfaction.
• Coordinate with relevant departments to resolve guest needs.
• Provide accurate information about facilities, services, and activities.
• Handle VIP guests and special requests with care.
• Maintain professional service standards at all times.

• Previous hospitality or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Professional appearance and positive attitude.
• Flexible to work shifts, weekends, and public holidays.
• Must be available to join immediately.