Product Specialist - Sports Medicine

Product Specialist - Sports Medicine (Al Ain) - (569)
About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

The incumbent will be responsible for promoting products and services, identifying new sales opportunities, negotiating contracts, and ensuring customer satisfaction to maximize profits.

• Adhere to Zahrawi Policies & Procedures as applicable.

• Conduct market research to identify new potential customers.
• Analyze market trends to identify new products and understand their advantages and disadvantages.
• Plan and assist with new product releases and events.
• Maintain technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

• Establish contact with new customers, inform them of our products, understand their needs, and how we can help.
• Provide potential customers with support, information, and guidance by performing product demonstrations and gathering feedback.
• Follow up with new customers after demonstrations to negotiate contracts and packages.
• Ensure all contract details are compliant with our rules & regulations.
• Coordinate with Procurement & Logistics to send products and ensure timely delivery.

• Coordinate with Marketing for any new materials to be developed.
• Maintain relationships with existing customers by providing support, information, and guidance.
• Recommend new products to existing customers as per their needs and provide support to ensure strong relationships.
• Provide product demonstrations and gather feedback from existing customers.
• Assist customers in answering all product-related questions professionally and promptly.
• Recommend service improvements to build on relationships.
• Advise on new product recommendations to increase revenue.
• Negotiate contracts and packages with existing customers.
• Maintain quality service by upholding Zahrawi standards.

Contribute to the team effort by achieving the annual targets set by management and assisting the team when needed.

• Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues encountered during procedures.

• Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

• Place orders with the concerned purchase coordinator.

• Coordinate with the Finance Department to ensure proper invoicing and follow up on collection/payments.

• Coordinate with the warehouse for timely deliveries.

• Conduct training sessions for customers.
• Assist customers with the equipment being used.
• Resolve issues customers might face while using the equipment.

• Additional details: Candidates are preferred to be based in UAE. Must have a valid UAE driving license.
• Experience: 3+ years of experience related to attending (operating theatre) is required.
• Job Specific
  
  Skills:
  
  Good knowledge in sports medicine/Ortho/Orthopedic reconstruction.

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