Emiratization - Sales Executive - Retail | Motors | Toyota

Overview Of The Role

Join our high-performing Toyota Sales Team in Al Ain and be part of one of the most recognized automotive brands in the world.

As a Sales Executive, you’ll be responsible for maximizing every sales opportunity, delivering an exceptional customer experience, and building lasting relationships.

Your mission? Drive sales, increase finance and insurance product uptake, boost trade‑ins and accessories sales—all while ensuring top‑notch customer satisfaction throughout every interaction.

• Sales Volume:
  Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.
• Customer Satisfaction:
  Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.
• Sales & Prospecting Systems:
  Follow company sales and prospecting processes to expand the customer base and achieve business objectives.
• Cash and Credit Control:
  Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.
• Continuous Improvement:
  Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.

• Minimum 1 year of sales experience (automotive experience preferred but not necessary).
• Strong communication and interpersonal skills.
• Proven ability to upsell and create customer value.
• Confident negotiator with excellent influencing skills.
• Fluent in English and Arabic (preferred).

• Emiratization with family book (Emirati).
• Diploma or Degree preferred (but passion and drive matter most).
• Minimum 1 year of retail sales or customer service experience.
• Excellent relationship‑building and negotiation skills.
• Calm under pressure and a proactive problem‑solver.
• Must hold a valid UAE driver’s license.
• Knowledge or interest in automobiles is a plus!

You’ll join a dynamic, customer‑focused, and target‑driven sales team that values teamwork, professionalism, and a winning attitude. Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer.

Al-Futtaim Automotive is a major division of the UAE‑based Al‑Futtaim Group. It is an industry leader with a presence in 10 countries across the Middle East, Asia and Africa, representing iconic brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. The company focuses on customer‑centric service, innovation, and quality, offering a wide portfolio of motor vehicles and related solutions.