Company Description Caffeinection is a comprehensive coffee hub that provides premium coffee beans, specialty brewing equipment, barista tools, consulting, training, and event management services. The company supports coffee professionals, cafés, businesses, and enthusiasts by offering high-quality products and expert guidance. Caffeinection focuses on elevating every coffee experience through tailored solutions and practical support. Team members join a growing, coffee-focused business that values product knowledge, customer education, and service excellence.
Role Description The Salesperson role at Caffeinection is a full-time, on-site position based in Al Ain. The Salesperson will engage with walk-in and B2B customers, present product features and benefits, and recommend suitable coffee beans, equipment, and tools to meet customer needs. Daily tasks include handling inquiries, preparing quotes, processing sales transactions, and maintaining accurate records in the sales system. The role involves coordinating with the operations team to ensure timely deliveries, supporting coffee training and events with product information, and contributing to merchandising and inventory checks in the showroom.
The Salesperson is expected to build strong customer relationships, meet sales targets, and uphold Caffeinection’s standards for professional, knowledgeable service.
Qualifications
- Customer service and sales skills, including the ability to listen, identify needs, and present tailored solutions.
- Product knowledge in coffee beans, brewing equipment, and barista tools, or strong willingness to learn quickly.
- Communication and interpersonal skills to interact confidently with coffee professionals, business clients, and enthusiasts.
- Basic numerical and computer skills for handling POS systems, sales reports, and inventory tracking.
- Previous experience in retail, hospitality, or coffee-related sales is preferred but not mandatory.
- Ability to work on-site in Al Ain, including weekends or peak hours, as required by business needs.
- Self-motivated mindset with a focus on achieving sales targets and maintaining high service standards.
- Interest in coffee culture and continuous learning about brewing techniques and industry trends.
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