Concierge for Luxury Hotel in Al-Rayyan

Concierge for Luxury Hotel in Al-Rayyan, Qatar

We are seeking a professional and customer-oriented Concierge to join our team at a luxury hotel in Al-Rayyan, Qatar. As the first point of contact for guests, the Concierge plays a crucial role in creating an exceptional experience for our guests during their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for providing exceptional service.

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel services, amenities, and local attractions
• Make reservations for restaurants, transportation, and other activities as requested by guests
• Handle guest inquiries and complaints in a timely and professional manner
• Maintain knowledge of current events and activities happening in the city
• Coordinate with other departments to ensure guest requests are fulfilled promptly
• Keep lobby area clean and presentable at all times
• Assist with luggage handling and storage as needed

• High school diploma or equivalent; hospitality degree preferred
• Minimum of 1 year experience as a concierge in a luxury hotel setting
• Fluent in English; knowledge of additional languages is a plus
• Strong customer service skills with the ability to anticipate guest needs
• Excellent communication and interpersonal skills
• Knowledge of local area attractions and events
• Ability to work flexible hours including nights, weekends, and holidays

The salary for this position is 1500$ per month.

We provide accommodation for all our employees.