Concierge

Job Title:

Bilingual Concierge for Luxury Hotel in Al-Rayyan

We are hiring a bilingual concierge to join our luxury hotel in Al-Rayyan. This role is ideal for someone who is fluent in both English and Malayalee or Egyptian, and has a passion for providing exceptional customer service. As a concierge, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is comfortable and enjoyable.

• Greet guests upon arrival and assist with check-in process
• Provide information on local attractions, restaurants, and transportation options
• Make reservations for guests at restaurants, shows, and other events
• Arrange transportation for guests as needed
• Handle guest requests and complaints promptly and professionally
• Maintain knowledge of hotel services, facilities, and policies to provide accurate information to guests
• Coordinate with other hotel departments to fulfill guest requests
• Maintain the lobby area to ensure it is clean and welcoming at all times

• Fluency in English and Malayalee or Egyptian (verbal and written)
• Prior experience as a concierge or in a similar customer service role preferred
• Excellent communication and interpersonal skills
• Strong multitasking abilities with the ability to prioritize tasks effectively
• Knowledge of local attractions, restaurants, and transportation options in Al-Rayyan preferred
• Ability to work flexible hours including nights, weekends, and holidays

• Competitive salary of 1000$ per month
• Accommodation provided by the hotel with all necessary amenities included
• Free visa sponsorship and airfare ticket provided by the hotel
• Opportunity for career growth within our luxury hotel brand

If you are a friendly, organized individual with a passion for hospitality, we would love to hear from you! This position is open to all nationalities.