Concierge Assistant

Concierge Assistant

Profession:
Concierge

City:
Al-Rayyan, Qatar

We are seeking a proactive and customer service-oriented Concierge Assistant to join our team in Al-Rayyan, Qatar. As a Concierge Assistant, you will be responsible for providing exceptional assistance and support to our guests and residents.

• Greet and welcome guests upon arrival with a warm and friendly attitude
• Assist guests with check-in/check-out process and provide necessary information about the property
• Handle guest inquiries, requests, and complaints promptly and professionally
• Make reservations for dining, transportation, events, or other services as requested by guests
• Maintain knowledge of local attractions, restaurants, transportation options, and other points of interest to assist guests with their plans
• Coordinate with housekeeping and maintenance departments to ensure all guest requests are fulfilled in a timely manner
• Handle cash transactions accurately following established procedures
• Assist with administrative tasks such as answering phones, filing documents, and maintaining guest records

• High school diploma or equivalent; college degree preferred
• Previous experience in customer service or hospitality industry is preferred
• Excellent communication skills in English; knowledge of other languages is a plus
• Strong interpersonal skills with ability to provide exceptional customer service
• Ability to multitask in a fast-paced environment while maintaining attention to detail
• Proficient in computer skills including MS Office applications; experience with hotel management software is a plus

This is a full-time position based in Al-Rayyan, Qatar. The work schedule may include weekends and holidays as per the needs of the property. This position does not require English language proficiency.

The salary for this position is 1800$ per month.

• Annual leave according to local labor laws
• Health insurance coverage
• Training and development opportunities
• Career advancement within the company

This position does not include accommodation or provide visa sponsorship. Preference will be given to Filipino candidates and fresh graduates are welcome to apply.