Guest Services Concierge

Location:

Al-Rayyan, Qatar

• Greet guests upon arrival and assist with check-in process
• Provide information about the hotel facilities, services, and local attractions
• Make reservations for guests at restaurants, shows, or other activities
• Arrange transportation for guests as needed
• Handle guest inquiries, complaints, and requests in a professional and timely manner
• Ensure all guest requests are fulfilled to their satisfaction
• Maintain a clean and organized lobby area
• Anticipate guest needs and proactively offer assistance or recommendations
• Collaborate with other hotel departments to ensure seamless guest experience

• Excellent communication skills in English (knowledge of additional languages is a plus)
• Proven experience in customer service or hospitality industry preferred
• Ability to multitask and work well under pressure in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Availability to work flexible hours including weekends and holidays

Salary: $1500 per month

This is a full-time position open to all nationalities. No prior experience is required as training will be provided.

If you have a passion for providing exceptional customer service and creating memorable experiences for guests, we would love to hear from you!