Office File Coordinator
Listed on 2026-01-01
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Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management
Location: Kellyton
Overview
SERVPRO of Chilton, Coosa, Tallapoosa & Chambers – Office Job File Coordinator
Do you love helping people through difficult situations? If you’re great on the phone, have excellent analytical skills, are detail-oriented, and a serious multi-tasker, you may thrive in this role. We’re seeking a proactive, experienced individual who enjoys providing superior service and taking ownership. Our goal is to help make fire and water damage “Like it never even happened.”
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunities to learn and grow.
Primary Responsibilities- Monitor job file status
- Monitor job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination
- Perform job file backup
- Maintain internal and external communications
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
- Assist other departments, as needed
- 2+ years of administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance is a plus
- Experience in a service industry environment is a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required. 8 a.m. to 5 p.m.
Pay Rate
Competitive pay based on experience.
Please visit our website for additional information: www.servprochiltoncoosat
TO APPLY:
E-mail your resume, along with salary history to:
SERVPRO of CCTC is an EOE M/F/D/V employer
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