Desk Assistant

Are you returning to campus next fall and want to move in early - and get paid, too? We have just the opportunity! We have openings for desk assistants in our residence halls and apartment communities.

A desk assistant provides information, mail services, and supportive administrative assistance to all residents. These functions are varied and extensive. A desk assistant also works closely with a staff of fellow hall desk employees and the hall desk supervisor to develop a cohesive team that serves the residents.

Move in as early as Aug. 17 for no additional cost when you work at one of our residence hall/apartment community desks during Fall 2025 opening, Aug. 19 and 20.

Pay is $13/hour.

In addition to the Fall 2025 opening opportunity, we also have hourly shift openings for the Fall 2025 semester.

As a Desk Assistant, you will provide customer service, answer questions, check out loaner materials, possibly sort or deliver mail, and act as a resource to students living in the apartments and/or residence halls.

Mandatory training and payroll sign up for Opening Desk Assistants will take place on Monday, August 18, 2025 from 1-3 p.m.

Preference will be given to students contracted for fall 2025 on-campus housing.

Applications are due by 8 a.m. on Monday, May 19, 2025

• Acting as a resource person with knowledge about Iowa State University, as well as the residence hall activities, groups, meeting places, and offices
• Sorting and distributing letters, packages, and special deliveries to residents
• Handling student room, access and bathroom key checkout and replacement
• Checking out tools, movies, games and various other intramural equipment
• Dealing with student concerns as they may relate to the hall desk or residence hall system in general.

For more information, please contact the hall desk near you.