Senior Technician

The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in Auto Nation as a caregiver for vehicle safety and reliability.

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

• Targeted production.
• Targeted Customer Satisfaction Index.

• High School diploma or equivalent.
• 2+ years of experience as an automotive technician.
• Automotive technical training (varies based on store needs).
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and a safe driving record.

• Master-Certified Technician.
• Service Advisor.
• Service Management.

• Competitive compensation and 401k matching.
• Health, dental, vision, and maternity insurance.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and Auto Gear.
• Access to deals and discounts through You Decide.
• Participation in DRVPNK mission to raise and donate millions for cancer research and treatment.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.