Used Car Technician

Location

Hendrick Volkswagen Frisco, 5010 State Highway 121, Frisco, Texas 75034

Responsible for identifying necessary vehicle service and performing the repair, service, and maintenance work.

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Maintains CSI at or above company standards.
• Maintains an organized, clean, and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows safety rules and regulations, including safeguarding rules.
• Demonstrates the Company’s Core Values.
• Complies with company policies and procedures.
• Observes all federal, state, local, and company safety rules and regulations in the performance of duties.
• Performs other duties as assigned.

Desired

Education:

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field of Study/

Work Experience:

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

Desired

Work Experience:

• Up to 3 years
• 3-5 years
• 5+ years

Educational/Experience Requirement:

• Thorough knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience required.

Certificates and Licenses:

• Valid Driver’s License
• Automobile Salesperson License (if applicable)

Computer

Skills:

• Basic computer skills to utilize timekeeping system.
• Ability to learn parts department computer inventory and ordering system.

Communication

Skills:

• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

• Regular and predictable attendance required.
• Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

• Must be able to lift up to 50 pounds.
• Must be able to talk, hear, stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl.

Environment Demands:

• Duties performed primarily in the service area.
• May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
• Frequent interaction with customers, service advisors, and the service manager.

Verbal and Writing Ability:

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

• Ability to add, subtract, multiply and divide.

Reasoning Ability:

• Ability to apply common sense to carry out instructions.
• Ability to deal with standardized situations.
• Ability to understand and follow technical manuals.

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
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