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Workforce Planning & Scheduling Analyst — Call Center

Job in Rocky Hill, Lawrence County, Alabama, USA
Listing for: United Way
Full Time position
Listed on 2026-07-04
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 27583 - 39285 USD Yearly USD 27583.00 39285.00 YEAR
Job Description & How to Apply Below
Location: Rocky Hill

United Way is seeking a Workforce Operations Analyst in Rocky Hill, Alabama. You will analyze and report on call volumes, prepare staffing schedules, and ensure optimal efficiency in a 24/7 environment. This role requires strong analytical skills and a detailed understanding of workforce management technology.

The position also offers a supportive workplace, generous health benefits, and substantial paid time off.

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