Sr. Coordinator, Industrial Sales - Southern Tier

Job Title

This position is remote and will support the Southern Tier.

Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Industrial Sales Team. Provides service and support for internal and external customers. Leads process change initiatives and contributes to the onboarding of new Industrial Sales Coordinators. This job has no supervisory duties, but may occasionally act as a team lead.

Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.

Performs data entry into WM systems.

Performs quality assurance reviews of account setups.

Prepares customized bills, exports from WM systems, and various letters and correspondence upon request.

Prepares volume and revenue reports for sales reps and customers.

Supports billing inquiries or special bills.

Coordinates waste profile renewals.

Maintains electronic and "hard copy" filing systems.

Provides customer support via phone and email.

Performs special projects and other duties as assigned by Supervisor.

Trains and mentors new Industrial Sales Coordinators.

Trains existing employees on process changes and tool enhancements.

Surfaces process improvement opportunities and execute implementation.

Acts as interdepartmental liaison to resolve issues and drive improved partnerships.

Leads market area projects.

Must live and work in the US.

Required Qualifications:

• High School Diploma or GED (accredited)
• 3 years of relevant work experience (in addition to education requirement)

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office:
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

WM () is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.

With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.

WM's fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local…