Senior Training Specialist

Job Function / Summary

The Senior Training Specialist is responsible for supporting the design, development, coordination, and facilitation of comprehensive training programs that support the bank's strategic goals, adherence and understanding of the bank's policies, procedures, regulatory requirements, and talent development initiatives. This role serves as a subject matter expert in learning and development, partnering with leadership to identify and support training needs and skill development, ensuring employees are equipped with knowledge and skills needed to perform effectively.

• Collaborate with Training Manager to develop learning plans and training materials for blended learning solutions (in person, virtual, self-paced), primary facilitator of instructor led and virtual training sessions for bank staff.
• Provide input for training strategy and the approach to specific training development plans evaluating training effectiveness through feedback and performance outcomes.
• Create reference and support tools that reinforce training needs and performance improvement.
• Maintain and update training materials, adapting to changes that occur to ensure alignment with bank goals, regulatory requirements, and operational needs.
• Mentorship of trainees beyond classroom through follow up/feedback, creation of reference and support tools that reinforce training for optimal performance and role/skill mastery.
• Managing and optimizing the Learning Management System (LMS) and training reporting processes.
• Any other duties as assigned by Management.