Student Success Coach

Department

Academic Support and Success

August 3, 2026

42,840.00

Monday - Friday, 8:00 a.m.

- 4:30 p.m., may vary depending on student and department needs; some nights and weekends required

The Student Success Coach is responsible for providing individualized care and support for students who are conditionally admitted  position oversees student assistance relying on assessment and theory-based interventions while maintaining records and reporting ongoing progress. Student Success Coaches are responsible for implementing strategies designed to increase student success and university retention rates.

• Assesses all students in caseload using the Learning and Study Strategies Inventory (LASSI).
• Provides interventions based on individual assessment scores that will focus on academic, social, and life skills development.
• Assists with planning and facilitating academic recovery programming using a variety of theoretical approaches and institutional data.
• Serves as the first contact for students’ concerns, issues, and needs.
• Tracks students’ academic progress and record coaching meeting reports in EAB Navigate.
• Works collaboratively with faculty, student support staff/services, and other university personnel.
• Conducts formative and summative evaluations, creates accurate reports using Microsoft Excel, and disseminates information to appropriate administration.
• Conducts ongoing research regarding student retention.
• Adheres to operating policies and procedures within the Student Success Center.
• Participates in University sponsored preview and recruitment days.
• Performs other duties as assigned.

• Bachelor’s degree in Education, Counseling, Social Work, or other related field.
• at least one (1) year experience in higher education or student support.

• Master's degree in Education, Counseling, Social Work, or other related field.
• at least two (2) years experience in higher education or student support.

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:

• Retirement Plans
  • Alabama Teacher’s Retirement System (TRS)
  • RSA-1 Deferred Compensation
  • 403-B Retirement Annuity (TIAA)
• Health Insurance
  • Medical (PEEHIP)
  • Optional plans: vision, dental, flexible spending plan, dependent care, cancer, and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.