Retail Loan Processor

GENERAL FUNCTION OF LOAN PROCESSOR

Responsible for processing all owner‑occupied residential real estate loans, commercial and consumer loans upon approval of a Loan Officer. Orders and assembles all necessary documentation for loan packages to be compliant with all regulations, policies and procedures.

• Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation.
• Assists Lending Officers in processing loans and correspondence. Types loans, title applications, mortgages, UCCs, other supporting documentation and correspondence for all Loan Officers.
• Orders and reviews real estate appraisals and title insurance for exceptions regarding mortgage loans. Works with Loan Officers to clear exceptions.
• Prepares and mails Good Faith Estimates and Advance Truth in Lending Disclosures in accordance with all regulations.
• Monitors status of documentation and prepares weekly status reports for distribution to loan officers.
• Prepares real estate loan documentation for loan closings, and closes such loan when necessary.
• Originates and follows up on mortgage loan files in compliance with all state and federal regulations.
• Coordinates loan closings with Loan Officers, Customers, and Attorneys.
• Distributes funds accordingly after a loan closing.
• Maintains government records on loan files and prepares procedural forms on closed loans.
• Prepares documentation for mortgage releases.
• Responsible for the accurate filing of all loan documentation and collateral files. Appropriately logs and files all loan documentation when entering and leaving the department.
• Assists customers with questions or problems with their loan accounts.
• Must communicate with auditors from state, federal, and independent agencies.
• Requires the ability to interact effectively with all levels of bank personnel.
• Obtains specific goals related to production, quality documentation as described by supervisor.

• High school graduate or equivalent
• Minimum of one year of clerical and loan operations experience.
• Minimum of one year experience as a real estate loan secretary, closing agent, or equivalent experience.
• Excellent organizational skills and communication skills, both verbal and written. Demonstrated ability to interact with customers and employees, and listen effectively.
• Demonstrated ability to adapt to and use other PC based software packages.
• Proven knowledge of loan policies and procedures.
• Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, and Home Mortgage Disclosure Act.