Teller Ashville Branch

Job Location

Ashville Branch – Ashville, AL 35953

• Customer service skills with effective problem‑solving abilities; ability to maintain composure and convey a positive attitude while interacting with customers and staff.
• Cash‑handling experience.
• General knowledge of computers and general office equipment; must learn banking software quickly.
• Ability to work flexible or extended hours to meet bank needs; must demonstrate good attendance and punctuality.
• Outstanding listening and communication skills, both written and verbal.
• Knowledge of or rapid acquisition of banking products, policies, procedures and regulatory guidelines for compliance.
• Excellent organizational skills with the ability to prioritize workload.
• Practices bank security procedures; protects customer confidentiality and privacy.

• 1‑3 years of customer service, cash‑handling or banking experience preferred.
• High School Diploma or equivalent required.

• Accept checks for cashing and verify customer identity.
• Accept checks and cash for deposits; verify cash and endorsements, make change, and issue receipts.
• Process tax deposits.
• Receive and process loan payments.
• Process credit card cash advances.
• Balance cash drawer.
• Balance and stock ATM.
• Process night deposits and mail‑in deposits.
• Sell money orders, cashier’s checks, cash advances, and other bank‑related services.
• Respond to customer inquiries as appropriate.
• Maintain proper cash levels in drawers, keep cash secure, and uphold a high level of safety for the bank.
• Handle outgoing mail and postage.
• Perform other tasks as requested by the supervisor that relate to the bank and its functions.

Applicants should be self‑motivated, take initiative to achieve personal and bank objectives, and maintain a professional appearance in both grooming and dress, adhering to the company dress code.

Metro Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.