Payment Processor

What We Need

Corpay is currently looking to hire a Payment Processor within our Paymerang division. This position falls under our Corporate Payments line of business and is located in Richmond, VA. In this role, you will handle payment processing tasks, including outbound and inbound calls, and support the onboarding of new hires. You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success.

As a Payment Processor, Corpay will set you up for success by providing:

• Assigned workspace in Richmond, VA
• Company-issued equipment
• Formal, hands‑on training

The responsibilities of the role will include:

• Making outbound calls to process payments using Biz Pay or Pega
• Handling inbound calls after the initial training period
• Contacting vendors via phone or email to complete payments
• Using critical thinking to resolve incomplete client information
• Participating in daily team standups and contributing to team chat discussions
• Collaborating with PP2s and support teams for escalations
• Supporting new hire training through side‑by‑side and mentoring
• Performing other duties as assigned

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• 1+ years of call center or customer service experience
• Strong communication and de‑escalation skills
• Critical thinking and problem‑solving ability
• Teamwork and collaboration mindset
• Proficiency with Biz Pay, Pega, Microsoft Excel, Outlook, Teams, and Citrix Workspace
• Experience in retail or receptionist roles preferred
• Familiarity with payment systems or financial operations preferred

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company‑wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company‑wide contests and prizes

The expected salary range for this position is $16.25 - $17.00, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job‑related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process.

Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre‑employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees.…