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Rx Care Advocate | Retail Pharmacy

Job in McCalla, Jefferson County, Alabama, USA
Listing for: MEDICAL WEST HOSPITAL AUTHORITY
Full Time position
Listed on 2026-07-20
Job specializations:
  • Healthcare
    Patient Care Technician
Salary/Wage Range or Industry Benchmark: 26000 - 38000 USD Yearly USD 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: RX CARE ADVOCATE | RETAIL PHARMACY
Location: McCalla

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RX CARE ADVOCATE | RETAIL PHARMACY

Full Time Medical West, McCalla, AL, US

Responsibilities
  • Presents DRxD program to all eligible patients for assigned units/services.
    • Obtains daily census from each assigned unit/service and reviews patient list for eligible status with nurse and CM/SS, as applicable.
    • Pre-signs eligible patients to program by presenting service prior to discharge date.
    • Follows DRxD scripting for presenting program.
    • Maintains process for tracking patient status and follow-up.
  • For patients accepting DRxD program, ensures patient enrollment, bedside delivery of medication, and successful completion of program requirements at discharge.
    • Enrolls patient using mobile app or paper enrollment forms.
    • Transmits information to pharmacy.
    • Flags patients using facility specific patient flag process (i.e. magnet on door, chart sticker, etc.).
    • Delivers prescriptions to patient, verifies identity, completes checkout scripting and completes discharge process, securing patient signatures.
  • Completes daily DRxD process in thorough and timely manner.
    • Begins each day by completing Start of Day processes - obtains appropriate technology (i.e. tablet, smartphone, cash bag, credit card machine, etc.).
    • Ends each day by completing End of Day processes - completes and submits payment logs, reconciles cash bag, charges technology.
  • Performs other duties as assigned.
  • Qualifications

    High school diploma or GED and at least one (1) year of customer service experience required.

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