Business Office Manager

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC. Are you looking to make a difference in the lives of those we serve? At Cooper
River we value relationships we have in our community, with our fellow colleagues, and also with residents and family members.

Join our nursing home team and make a difference behind the scenes while helping provide exceptional care to our residents every day!

We are looking for an organized, detail-oriented, and energetic Business Office Manager to lead the financial and administrative operations of our facility. If you thrive in a fast-paced environment, love problem-solving, and enjoy working with a supportive healthcare team — we’d love to meet you!

Manage billing, accounts receivable, and collection activities for private collections in the facility
Organize, evaluate, and monitor business office operations
Meet with Clinical MDS and Therapy teams to ensure all coding on claims are accurate for billing purposes
Ensure integrity and confidentiality of all patients' financial data
Perform collection activities for patient accounts
Establish and maintain financial record keeping systems including:

• Issuing receipts
• Preparing and making bank deposits
• Recording payments using proper segregation of duties

Manage census activities including daily, weekly, and monthly balancing with nursing and admissions departments
Produce reports for analysis purposes as needed
Manage month-end close activities related to charge capture and submission of billing statements/invoices
Ensure compliance with all billing policies and procedures
Monitor ongoing projects related to AR, billing, and collections within the center
File claim appeals and reconsiderations when necessary

Strong organizational and communication skills
Healthcare billing or long-term care experience preferred
Knowledge of AR, collections, and insurance billing
Ability to multitask and manage deadlines
Team player with a positive attitude and professional demeanor

Competitive salary- $65-75,000/yearly
Excellent healthcare benefits including medical, dental, and vision
401(k) with company match
Professional growth and development opportunities
Supportive leadership and team environment

Supports facility operations by maintaining business office systems and supervision staff.

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• May attend stand-up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Completes operational requirements by scheduling and assigning employees; following up on work results.

Assist with the overall supervision and management of the business office staff.

High school diploma or equivalent.

Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.

Preferable one-year experience in a long term care facility.

Ability to read technical procedures.

Ability to read and comprehend policy and procedure manuals.

Ability to effectively present information and respond to questions from managers and employees.

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Ability to solve practical problems.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Knowledge and experience with PCC preferred.

The essential functions of this position require the following…