Case Manager
Listed on 2026-09-03
-
Healthcare
Mental Health, Human Services/ Social Work, Crisis Counselor, Patient/Health Advocate -
Social Work
Mental Health, Human Services/ Social Work, Crisis Counselor, Patient/Health Advocate
Location: Brooklyn
Minimum Qualifications:
Education:
One of the following:
Experience:
Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.
Certifications/Licenses:
Work Eligibility:
Must be authorized to work in the U.S.
Work Location Requirement:
Onsite / Community‑based field work (regular travel to consumer residences).
Salary: $26.5225 an hour
What we Offer:We provide competitive benefits, including:
- Comprehensive
Health Benefits:
Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match - Generous Paid Time Off:
Vacation, Personal, Sick, Mental Health Days and 12 paid holidays - Employee Wellness Programs:
Employee Assistance Program and mental health resources - Learning & Development Opportunities:
Educational Leave and Tuition Assistance, Training and Career Development Tracks - Additional Perks:
Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.
This role functions as part of an interdisciplinary team supporting individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision.
Primary Responsibilities:- Conduct home visits to provide supportive counseling and independent living assistance.
- Help consumers modify behaviors, build insight, and develop coping skills.
- Assess needs, gather medical/psychosocial information, and develop individualized service plans.
- Maintain accurate case records, documentation, assessments, and quarterly reviews.
- Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques.
- Coordinate services with care managers, ICL staff, and external providers.
- Assist consumers in accessing community resources, benefits, and vocational opportunities.
- Perform crisis assessment and intervention; refer to appropriate services.
- Accompany consumers to medical, social service, and government appointments.
- Report incidents and complete incident documentation per policy.
- Conduct safety and cleanliness inspections of consumer residences.
- Plan and facilitate recreational or social activities.
- Participate in meetings, supervision, and required training.
- Advocate for consumer needs within ICL and with external providers.
- Support discharge planning and goal achievement.
- Perform other related duties as assigned.
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