Community Health Worker III

Job Details

Job Details

Job Location:

Mowry III Clinic - Fremont, CA 94538

Position Type:
Full Time Education Level: None Salary Range: $27.08 - $31.39 Hourly

Travel Percentage :
Up to 75%

Job Shift: Day Job Category:
Health Care Overall

Summary:

The Community Health Worker III (CHW III) at Bay Area Community Health will primarily work at serving and assisting our patients while located at different sites throughout the organization and community in both Alameda and Santa Clara Counties. CHW III will work at different capacities based on their assigned area of training and specialty. The CHW III will be a trusted member of the community, and actively participate as a liaison between primary care, specialties and resources available to BACH patients.

Activities may include, but are not limited to, outreach, engagement, care coordination, case management, linkage of the patient with resources at BACH and in the community such as food, housing, financial and transportation assistance and linking the patient to brick and mortar sites.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Under the general direction of the supervisor/manager, the Community Health Worker performs a variety of services.

Duties include:

CHW, I and II tasks, plus:
Coordinate and deliver training for CHW I through CHW II Schedule staff for other external or online training

Prepare and deliver presentations

Assess patient’s home living situation

Conduct housing and crisis assessments in various portals, as applicable

Conduct SDOH assessments and provide resources as appropriate

Conduct intake assessment of clients referred for case management

Monitor, document, and report staff productivity through internal and external reports

Assist in monitoring of patient referrals

Utilize PDSA model for continuous process improvement

Develop and nurture collaborative relationships with community partners

Ensure compliance with health plan, county grant, or specific program requirements

Support patient engagement, linkage, coordination, monitoring, follow-up and advocacy

Promote integrated care among primary care providers and specialties

Perform general administration duties

Adhere to all HIPAA rules and regulations Adhere to the policy and procedures of BACH Conduct file reviews to maintain compliance of program.

Assist with providing training and development to support staff in meeting their expectations.

Respond to requests for information, researches, resolves complex problems, and prepares correspondence of a sensitive and/or confidential nature.

Ensure program participant compliance with all applicable rules, regulations, standards, and policies and procedures.

Develop and periodically update an inventory of available resources for patients.

Establish a pool of partners and networks that would facilitate access to resources and programs for eligible patients. Work flexible hours, which includes some evenings and weekends

Work at any of BACH location, including clinics, mobiles, schools, homeless encampments, warming centers and patients’ homes, or patient appointments as assigned.

Attends workshops, training, and meetings as needed, and as requested

Assists with mentoring, training, information and providing guidance to team members.

Assists with the review, interpretation, determination of impact, and implementation of program regulation and services, and recommends improvements.

Performs other duties as…