Conference Services Manager

Location: Valley

## Conference Services Manager Apply locations:
Silicon Valley time type:
Full time posted on:
Posted 24 Days Agotime left to apply:
End Date:
May 31, 2026 (9 days left to apply) job requisition :
REQ
** About Four Seasons:
** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
** About the location:
** A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.
*
* The Opportunity:

** Four Seasons Hotel Silicon Valley is currently looking for a Conference Services Manager.
** Essential function of the job:
** Reporting to the Director of Catering & Conference Services, essential functions of the position include but are not limited to:
* To discuss meeting room arrangements with planner and to communicate this information through respective hotel department heads via a conference/meeting resume
* Prepare resumes for groups and review all details in weekly Staff Meeting
* Adhere to the Catering and Conference Services Department’s standard operating procedures
* Help establish and maintain Hotel’s marketplace position at the city’s most elite venue within social and corporate communities
* Follow the specific standard operation procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol
* Ensure all site inspections and client visits to the Hotel are successful by planning carefully and communicating accurate details in advance to all departments
* Proactively achieve consistently high Qualtrics scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client’s expectations have been met
* Ensure all current and future client accounts are serviced in accordance with hotel standards
* Communicate with Food & Beverage Managers for all related banquet functions, and communicate client requests to relevant departments
* Ensure banquet event orders are accurate and provide all relevant information to departments concerned in a timely manner
* Participate in all regular and operational meetings as required
* Coordinate all aspects of conferences in response to client needs; to include but not limited to food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation,…