Public Area Attendant - Part Time

Location: Valley

## Public Area Attendant - Part Time Apply locations:
Treehouse Silicon Valley time type:
Part time posted on:
Posted Yesterday job requisition :
JR105022

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...Starwood Hotels, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates Treehouse Hotels.

Treehouse was founded on the ideas that inspire a child to build a treehouse. Adventure, independence, cozy spaces and repurposing crafty things are what make a place warm and special. That’s why every Treehouse Hotel celebrates found objects, nostalgic tunes, handmade details and locally sourced treats.

At Treehouse, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming and several food & beverage offerings, Treehouse Hotels are about playfulness and freedom. The first of the brand’s portfolio, Treehouse Hotel London opened in November 2019.
** POSITION OVERVIEW
** Work effectively as part of the housekeeping service team to provide efficient and courteous service.  Primarily responsible for, but not limited to, maintaining clean and attractive hotel lobby, restaurants, guest corridors and office area while providing attentive, courteous and efficient service.
* Thoroughly clean guestrooms, corridors, and restrooms according to standards.
* Clean and maintain restaurants, hotel lobby and reception areas, as well as offices and back of house areas.
* Vacuum cleaning and dusting hotel lobby, reception, restaurants, polish furniture and fixtures, empty ashtrays   to ensure that they are in a spotless nature for the occupancy of the guests.
* Complete all pre-cleaning duties, including but not limited to guest supplies and cleaning supplies.
* Remove all trash from bins situated in public areas, including back of house areas.
* Keep all hallways, public areas and closets clean, neat and vacuumed.
* Perform daily allocated tasks in all areas of the hotel (front of house and back of house).
* Ensure the equipment and facilities are functioning properly and report any malfunction according to standards. Keep the equipment clean and in good working order.
* Following proper Lost & Found procedures to ensure lost items are immediately reported when found.
* Report any maintenance issues to Housekeeping supervisor/Manager immediately.
* Responsible of deep cleaning the restaurants, hotel lobby and reception area, toilets, guest lifts, staff toilets and locker rooms, guest corridors.
* Responsible of maintaining a time schedule for cleaning of their areas.
* Responsible for spring cleaning of their area as per the schedule is given to them.
* Perform any other reasonable duties as requested by the leadership team.
* Consistently conduct oneself in a professional manner at all times and work professionally with colleagues and team leaders with a team minded approach.
* Attend pre-shift meetings to learn shift details, including property and guest expectations. Participate and attend all required meetings.
* Anticipate and understand guests’ service needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
* Greet, welcome and acknowledge all guests by name and respond to their requests in a courteous and professional manner always using professional language.  Remain attentive to the needs of all guests, providing them with dependable, punctual and enthusiastic service.  Provide courteous, friendly and efficient service to all internal and external guests.  Thank guests with genuine appreciation.
* Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
* Be a clear thinker, analyze and resolve problems,…