IT Technician
Job in
Girard, Russell County, Alabama, USA
Listed on 2026-06-21
Listing for:
SIERRA PACIFIC INDUSTRIES
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Position Overview
We are seeking an IT Technician who will be based in Phenix City, Alabama and work onsite to support the company’s IT operations across the United States.
Responsibilities- Actively support the company IT operations throughout the U.S. utilizing strong PC and network knowledge.
- Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote‑control tools.
- Communicate with users to provide positive results and an excellent user experience.
- Coach and demonstrate to users best‑practice problem‑solving methods.
- Build, diagnose, and repair PCs, laptops, and printers.
- Efficiently and conscientiously manage an inventory of computer components and supplies.
- Address various and concurrent issues with timely and effective resolution.
- Understand file/folder sharing, device sharing, and permissions.
- Troubleshoot various network and Wi‑Fi issues to completion.
- Work effectively within a Help Desk covering multiple time zones.
- Install and support Microsoft, IBM i, and other business software and licensing.
- Two years’ computer and network problem‑solving experience (commercial/large network environment a plus).
- Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra .
- Experience
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