Field Service Technician

Field Service Technician – MPW Industrial Services

This position ensures the purity of water processed for MPW Industrial Water customers at various project sites. The Field Service Technician provides on‑site technical customer service, performs chemical testing, manages chemical feed and control equipment, maintains inventory, offers technical recommendations, and prepares written service reports.

• Travel up to 75% of the time to various project sites and maintain MPW Water Purification Equipment.
• Act as a support function to multiple locations as needed.
• Adhere to all safety rules, regulations and guidelines, including proper housekeeping.
• Work closely with the customer daily, troubleshoot and repair system operational problems, and implement correctives.
• Track performance via daily logs of equipment at various project sites.
• Perform required laboratory labor at the sites, including hose and pipe assembly, chemical drum handling, chemical transfer, filter backwashes, filter media replacement, pump maintenance, membrane cleaning and replacement.
• Use monitoring equipment to test water quality and assure established standards are met.
• Calibrate monitoring equipment.
• Perform water analysis and/or collect samples for preparation, labeling and shipment to a designated laboratory for analysis.
• Complete PC‑based reports on site conditions, test results, site corrections and deficiencies.
• Work with PLC controls; repair pumps, instruments and control panels.
• Provide ongoing interface with customers to assure job satisfaction and act as a technical consultant and liaison with customer management and technical counterparts.
• Maintain inventory of spare parts, lube oil, tubing, and piping, and ensure adequate supply of reagents, sample containers and shipment containers for routine or special sampling and analysis.

• Maintain daily communication with the Regional Field Service Manager.
• Assist as needed at regeneration facilities.
• Travel up to 75% of the time and work overtime as required.
• Work independently and self‑manage daily tasks.
• Track, manage and report mileage and expense reports.
• Perform overnight, weekend, and holiday work as required.

Entry level

Full‑time

Engineering and Information Technology;
Facilities Services