Program Manager, Training and Evaluation; DQ

Job Posting Dates: Feb. 19 - 23
Job Title: Program Manager, Training and Evaluation (DQ)
Reports To: Director of SRCAC

More than 300,000 children each year find hope and healing in the network of Children’s Advocacy Centers (CACs) in the United States. The Southern Regional Children’s Advocacy Center (SRCAC) works each day to empower local communities to serve child victims of abuse compassionately and effectively. The National Children’s Advocacy Center (NCAC) is seeking a Director to lead our SRCAC Department.

The Southern Regional Children's Advocacy Center (SRCAC) is a National Children's Advocacy Center (NCAC) project funded through the Department of Justice to provide training and technical assistance to communities working to provide a coordinated, collaborative response to child abuse. Currently, there are 457 Children's Advocacy Centers and 16 state Chapter networks of CACs within the Southern Region.

The Training and Evaluation Program Manager will support the SRCAC’s services to Children’s Advocacy Centers (CAC) and State Chapters in the Southern Region. The Program Manager serves as a Salesforce administrator and leads data and evaluation efforts while working collaboratively with the National Children’s Alliance (NCA), the RCACs, and Chapters to promote and coordinate training and resources for CAC professionals.

The Department of Justice – Office of Juvenile Justice and Delinquency Prevention provides funding for this position. Continued employment is contingent upon the availability of grant funding for the project by the Department of Justice.

• Serving as the POC for Salesforce, leading data tracking and evaluation, providing training and support to staff
• Providing training and technical assistance to CACs/Chapters in the Southern Region on training coordination and data/evaluation
• Maintaining excellent customer service for training attendees, ensuring needs are anticipated and met.
• Creating, updating, and managing online applications, surveys, and requests.
• Assisting in procuring venues, negotiating rates within federal limits, and preparing federal training requests and reporting documentation as required by DOJ.
• Assist with creating webinars and online learning initiatives.
• Managing the annual calendar of training and events
• Maintain and update database of contacts and training/webinar data via Salesforce.
• Out-of-state travel, one to two times per month

• Communicate clearly and effectively, both in writing and in person.
• Demonstrate effective time-management skills with emphasis on quality and timely completion of tasks.
• Are courteous and professional.
• Exercise good judgment, discretion, tact, and diplomacy.
• Possess sound business ethics, including the protection of personal, proprietary, and confidential information
• Enjoy working in an open, inclusive environment that emphasizes cooperation and teamwork.
• Work effectively with, or without, close supervision in a collaborative environment with a remote team.

• We are passionate about making the world a better place.
• We thrive by learning, collaborating, and celebrating.
• We welcome innovative ideas and new perspectives.
• We help each other succeed.

• Bachelor’s degree
• Minimum of two years of Salesforce experience.
• Proficient in Microsoft Office Suite.

Must possess a valid U.S. driver's license.

The NCAC main campus is located in downtown Huntsville, AL. Our standard business hours are 9:00 - 5:00 CT, Monday through Friday. This position will work 40 hours per week on‑site in our SRCAC offices or remotely in the following states (Alabama, Georgia, Illinois, Oklahoma, South Carolina, Tennessee, Virginia, and West Virginia). All candidates must be within one hour of a major airport and live in the Eastern or Central time zones.

Travel will be required (out-of-state travel one to two times per month, on average).

The NCAC revolutionized the United States’ response to child…