CDL Field Manager

Position Summary

The Field Manager plays a crucial role in supporting location employees with daily operations. They ensure that all field employees at assigned locations properly execute responsibilities, focusing on safety compliance, customer service, logistics coordination, inventory management, and employee scheduling.

• Oversee daily operations of the propane distribution facility.
• In conjunction with the Dispatcher, oversee delivery schedules and manage routing to ensure timely deliveries.
• Monitor and manage inventory levels, placing orders as needed.
• Ensure all equipment and vehicles are properly maintained and operational using Fleetio as required.
• Cross‑train in the service and delivery area to respond to customer needs in propane and/or water where offered.
• Flexibility to work up to 60% in a functional delivery or service role.

• Ensure compliance with federal, state, and local regulations related to propane handling and distribution.
• Implement and enforce safety protocols and procedures.
• Conduct regular safety meetings and training sessions for staff.
• Investigate and report any safety incidents or violations.
• Maintain professionalism, integrity, security, image, and confidentiality of information and records.

• Supervise, train, and evaluate facility staff including drivers, technicians, and administrative personnel.
• Create and manage work schedules to ensure adequate coverage for all shifts.
• Address and resolve employee issues and conflicts as they arise.
• Promote a positive work environment and team morale.
• Take responsibility for team regarding all aspects of daily tasks and actions.

• Handle customer inquiries, complaints, and service requests professionally and timely.
• Ensure high levels of customer satisfaction through efficient service and communication.

• Assist the Area Manager in developing and managing the facility’s budget.
• Monitor expenses and ensure cost-effective operations.
• Prepare and analyze operational reports, making recommendations for improvements.

• Manage logistics for propane distribution, coordinating with suppliers, vendors, Dispatcher, and corporate Supply Team.
• Ensure accurate record‑keeping of deliveries and inventory.

Required

Education:

High School Diploma or GED; bachelor’s degree in business management preferred.

Required

Work Experience:

3+ years in propane distribution or related field; minimum 2 years in a supervisory role.

• Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Good phone skills and computer literacy.
• Exceptional verbal and written communication skills.
• Strong leadership, logistics, and inventory management skills.
• Knowledge of safety regulations and compliance standards.
• Ability to develop strong customer relationships and handle customer service issues.
• Strong organizational skills and attention to detail.
• Good problem‑solving and decision‑making skills.
• Commitment to customer service and safety.
• Positive representation of the company both internally and externally.
• Availability to attend safety meetings, training, and in‑services.
• Completion of PERC and other online training in a timely manner.
• Regular attendance at the worksite.

The role is local only and requires a CDL Class

B. Responsibilities include operating a motor vehicle up to 46% of the time in delivery or service capacity.

• Work from an office/facility location; no remote/hybrid option.
• Prolonged sitting at a desk and working on a computer.
• Ability to lift or move up to 80 pounds at a time; stand, walk, move across large areas; stoop, kneel, crouch, or crawl.
• Communicate verbally and in writing; move around an office environment.
• Noise level moderate; exposure to moving mechanical parts, fumes, chemicals, and weather conditions.
• Occasional exposure to electrical shock; occasional toxic or caustic chemicals.

Direct reports: up to 10. Total organization employees: ~900. Total organization states: 21. Total organization districts/markets: 5.

DCC Propane is an equal opportunity employer. We value diversity and inclusion and do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status, or disability status.