Supervisor, Operations Relief

Job Description

Canada Post is building its next generation of leaders through the most exciting period in our history. And you can be part of it.

We deliver billions of items to Canadians each year - but we're really in the people business. As a Supervisor, Operations Relief, you will play an important role in this. You will lead, coach and inspire teams of unionized employees, and some contractors, making deliveries in urban, suburban and rural areas.

Are you a front-line leader dedicated to customers and to the success of the people you lead? The role of Operations Supervisor could be perfect for you if you include:

• well-organized and able to multi-task and meet urgent deadlines
• communicate clearly, and like to lead and develop people, work with teams, and collaborate
• thrive in a challenging, fast-paced environment
• can think on your feet, and solve problems to get results

• You will lead, coach, train, and direct employees to ensure we keep our commitment to our customers.
• You will oversee the daily delivery or processing operation of one or more teams, setting daily priorities and executing on our service commitments.
• You will manage and improve productivity by analyzing daily reports, sharing results with team members, resolving issues and implementing best practices.
• You will monitor and promote safe work practices, conduct safety investigations, and follow up on incident reports while overseeing return-to-work and accommodation of employees.
• You will resolve staff issues and take appropriate action, if required. This involves consultation with Labour Relations and/or the union that represents employees in our depots and plants.

• High School Diploma or provincial equivalent (GED)
• Minimum 1 year of experience managing a team OR minimum 2 years' experience working in a unionized environment
• Working knowledge of Microsoft Office
• A willingness to work shifts and weekends

• Experience working in a customer service role
• Experience working in a plant or warehouse environment
• Full driver's license
• A post-secondary education

In return, we offer:

• an opportunity for a career rather than a job (we often promote from within)
• an attractive, competitive salary

After 6 months with the company:

• life insurance
• three weeks of vacation with additional leave options
• a generous defined contribution pension plan

For permanent:

• an opportunity for a career rather than a job (we often promote from within)
• an attractive, competitive salary
• comprehensive benefits, including dental, extended health, vision and hearing, disability and life insurance
• three weeks of vacation with additional leave options
• a generous defined contribution pension plan

Our Values – Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.