Director, Engineering - USRM Property & Specialty

Description

NOTE:

This role has a hybrid work arrangement (2x per week) in one of our tech hub locations:
Plano, TX/Columbus, OH/Boston, MA/Portsmouth, NH/Indianapolis, IN.

Liberty Mutual US Retail Markets (USRM) Technology is undertaking a multi-year transformation to modernize our policy administration ecosystem by converging legacy platforms into a unified, cloud-enabled Guidewire Policy Center solution.

We are seeking a Director of Engineering – Property & Specialty to lead one of the critical components of this transformation:
Build and deploy Property & Specialty LOB's into our modern platform.

This leader will partner closely with existing implementation teams to define and execute the engineering and build strategy, build and lead a high-performing organization, and partner across Product, Underwriting, Distribution, Service, Data, and Platform teams to ensure seamless, high-quality outcomes that enable business agility and customer value.

This role combines deep technical leadership, large-scale program execution, and organizational leadership, and is pivotal to delivering a simplified, future‑ready insurance platform.

• Build, lead, and develop a high‑performing engineering organization, including engineering managers and senior technical leaders.
• Foster a culture of technical excellence, innovation, accountability, and continuous learning.
• Oversee talent strategy including hiring, coaching, performance management, and succession planning.
• Establish and scale global engineering teams, including vendor and offshore strategies aligned to capacity and cost objectives.
• Lead cross‑functional coordination across Guidewire, system integrators, platform teams, and downstream consumers to manage dependencies, risks, and delivery.

• Shape and drive engineering strategy aligned with enterprise architecture, modern engineering practices, and cloud‑native platforms.
• Lead design and implementation of scalable, resilient solutions within the Guidewire Policy Center ecosystem.
• Ensure adoption of best practices across software development, Dev Ops, security, and quality engineering.
• Balance speed‑to‑market with long‑term scalability, reliability, and operational excellence.

• Partner with Product, Underwriting, Data, Experience, and Architecture teams to deliver business value and seamless customer experiences.
• Collaborate with senior and executive leadership to align engineering priorities with enterprise strategy and modernization goals.
• Own delivery outcomes, including timelines, quality, system health, and business impact.
• Represent engineering in strategic planning, budgeting, and resource allocation discussions.

• Serve as a thought leader in engineering and modernization, influencing architecture, platform investments, and emerging technologies (e.g., GenAI, cloud data platforms).
• Advance engineering practices and contribute to Liberty Mutual’s broader technology community.

• Lead and develop a high‑performing engineering organization, including managers, senior engineers, and global/vendor teams.
• Own the end‑to‑end policy platform build‑out supporting Property & Specialty LOB's.
• Be accountable for delivery of implementation milestones across a multi‑year modernization program.
• Partner closely with Architecture, Guidewire and Systems Integrators to ensure that the engineering aligns with our go‑forward architecture strategy and aligns with existing architecture blueprint.
• Drive cross‑functional execution across Guidewire, system integrators, platform teams, and downstream systems.
• Shape engineering strategy aligned with enterprise architecture, cloud platforms, and long‑term modernization goals.
• Ensure adoption of best practices across software engineering, Dev Ops, security, and reliability.
• Partner with Product, Underwriting, Data, and Experience teams to deliver measurable business outcomes.
• Represent engineering in executive‑level planning, funding, and prioritization discussions.
• Build a strong engineering culture focused on accountability,…