Training & SOP Program Lead
Job in
Corona, Walker County, Alabama, USA
Listed on 2026-09-06
Listing for:
City of New York
Apprenticeship/Internship
position Listed on 2026-09-06
Job specializations:
-
Management
Project & Program Management, Professional Development, Administrative Management
Job Description & How to Apply Below
City of New York seeks a Training Manager within the Bureau of Customer Services to lead a bureau-wide training program and maintain SOP standards. The role directs a training team, partners with SMEs, and aligns materials with adult-learning principles to improve service delivery.
Reporting to the Director of the Business Services Group, the incumbent will oversee SOP upkeep, collaboration across units, and the continuous improvement of training content and governance.
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