Senior Repair Engineer

Position Summary

We are seeking a Repair Engineer to support our aftermarket repair and upgrade business in our Houston PRO Services shop located in Stafford, TX. The Repair Engineer will assist the shop with production and technical support, produce quotes, procure drawings from manufacturing divisions, and provide inside sales and manufacturing support for all repair and upgrade work.

• Ensure all assigned quotations are created within the timeframe defined by both PRO Service and customer expectations.
• Produce drawings for parts manufacturing or repair.
• Ensure all shipments are scheduled to meet customer requirements.
• Provide customer support and follow‑ups in conjunction with the Sales team.
• Recommend upgrades and support Sales team with problem solving and solutions for customers.
• Receive jobs, enter and complete all required data for entry.
• Provide production and engineering support to the Shop.
• Follow all jobs to ensure all buyouts and subcontracting work is received by the due date.
• Negotiate with subcontractors and provide detailed specifications.
• Monitor and ensure subcontractor quality.
• Communicate daily with the Facility General Manager on ongoing jobs and quotes.
• Follow established ISO 9001, ITT EHS, and other guidelines as required.
• Contribute to facility goals for safety, cost savings, and quality/cost of poor quality (rework).
• Support customer needs and hot jobs with occasional after‑hour and weekend response.

• Excellent communication and interpersonal skills to interact effectively with a diverse client group.
• Ability to troubleshoot in‑depth issues with rotating equipment.
• Ability to read, analyze, and interpret pump drawings.
• Ability to anticipate and solve practical problems and resolve issues.
• Self‑starter with the ability to work both independently and within a team.
• Ability to effectively communicate ideas and properly describe problems and solutions.
• Ability to handle multiple tasks, manage time, and prioritize tasks.
• Well‑developed planning, organization, analytical, and decision‑making skills.
• Ability to produce clear, timely, and concise documentation and have well‑developed problem‑solving skills.
• Ability to apply good judgment, strong work ethic, and integrity on the job.
• Proficient in relevant PC skills.

• 3‑5 years of related experience is required.
• Practical, working experience with repair or service of pumps and other rotating equipment.
• Proficient in Autocad 2000 or Version 12 (or later).
• Proficient in MS Access.

• Extensive experience with rotating equipment, pump mechanics, and hydraulics.
• Experience repairing rotating equipment and employing repair techniques.

BS in Mechanical Engineering or a related field.

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay‑for‑performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. Specific benefits are dependent upon whether or not the position is part of a collective‑bargaining agreement. The salary offered to a candidate is based on several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Between $101,500 and $126,700, depending on experience.