Community Engagement Coordinator

Who We Are

Our mission at The Gathering Inn is to meet people where they are, inspire hope, and walk alongside them on their journey to sustainable housing. We believe every individual has inherent value, and we approach homelessness as a well‑being issue through wrap‑around, whole‑person care built on identity, connection, safety, growth, and ultimately joy. From a single 40‑person winter shelter, we've grown into a multifaceted organization now serving over 700 individuals and families daily across multiple programs, with services spanning emergency shelter, medical respite, permanent supportive housing, case management, housing navigation, basic needs support, and more.

We also uphold a best‑in‑class culture of philanthropy, inviting our community to invest their time, talent, and treasure to meaningfully impact lives. Our team members live out our values of accountability, collaboration, inclusion, respect, and safety every day. If you want to be part of a team walking alongside our community toward real, lasting change, you belong here.

Join a team united in inspiring hope and building toward our vision: a community without homelessness.

Reporting directly to the Director, Programs, the Engagement Coordinator is responsible for cultivating and strengthening relationships with volunteers, community partners, churches, businesses, civic organizations, and other stakeholders in support of The Gathering Inn's mission. This position serves as a key ambassador for the organization by connecting community members with meaningful opportunities to engage, serve, and support individuals experiencing homelessness. The ideal individual is highly organized, relationship‑focused, and passionate about building community connections.

They possess strong communication skills, the ability to manage multiple priorities, and a commitment to providing exceptional customer service to volunteers, donors, guests, and community partners. The Engagement Coordinator works collaboratively with program staff and the Philanthropy team to identify organizational needs, develop engagement opportunities, and create pathways for community members to contribute their time, talents, and resources in meaningful ways.

The Engagement Coordinator position requires a demonstrated ability to build relationships with potential and existing donors, to manage multiple projects with minimal supervision in a deadline‑driven environment, and to effectively communicate with team members.

• Coordinate the organization's meal program by developing and maintaining relationships with food banks, churches, businesses, community organizations, and Adopt‑a‑Meal partners; identify meal service gaps; coordinate volunteer meal providers; ensure adequate meal coverage; maintain required food safety certifications; and serve as the primary liaison between volunteers, meal providers, and program staff.
• Oversee all aspects of in‐kind donation operations, including donor communication, donation intake, inventory management, quality control, storage, distribution, Clothing Closet operations, and coordination of donated goods across program sites to ensure guests receive services in a welcoming, organized, and dignified environment.
• Recruit, onboard, train, schedule, supervise, and recognize volunteers supporting meal service, donation processing, Clothing Closet operations, inventory management, community events, and special projects while fostering a positive volunteer experience.
• Collaborate closely with the Philanthropy Department to strengthen donor, volunteer, and community partner relationships by supporting outreach efforts, stewardship activities, community engagement events, donation drives, site tours, and partnership development while professionally representing the organization in the community.
• Maintain accurate records, inventory, volunteer information, donor data, program metrics, and required documentation; prepare reports related to in‑kind donations, volunteer engagement, Clothing Closet utilization, and community partnerships; and provide timely information for entry into the Raiser's Edge database.
• Collaborate…